Frequently Asked Questions

 

FAQs

Don’t see your question answered here? Please e-mail us at hello@thependennisweddingsandevents.com

 

WEDDINGS

How long does it take to switch over from ceremony to reception if both events are inside? Who provides that service?

Three Hours. Our in-house Venue Coordinator is ready to switch over the space from your magical ceremony into your dream reception in 2+ hours, we include the time for your caterer and florist to do their work in this timeframe as well. We provide the set up and tear down of our tables, chairs, and decor.

What hours do we have access to the property? 

 Most wedding packages include 10:00 AM access time and a 1:00 AM finish time. The Luxury Package includes a 9:00 AM start time and 2:00 AM finish time.

 Can I serve my own alcohol?

Unfortunately, we no longer able to provide that service.

Do you set up wine glasses on the tables?

Table Wine is an additional service you can book. It includes up to 150, 20 oz, wine glasses per person. If we do not provide the wine, the price is $25/bottle and includes wine glass set up, bussing, chilling the white wine, and setting out the bottles.

What Floors are included in my rental?

The Pendennis Weddings and Events is on both floors three (3) and four (4). The associated balcony and terrace, however can be rented out individually. Only the Luxury Package includes both floor 3 + 4 and the balcony.

What Amenities are on-site?

  • Bathrooms:

    There are Men’s, Women’s, and two Accessible, Gender neutral bathrooms in the basement, easily accessible via the elevator and stairs. We also have one bathroom on the third floor. We are adding three bathrooms to our fourth floor which will be complete March 2025!

  • Plating Area:

    There is a plating area available with a large fridge, two stainless steel tables, a garbage and recycling can, cleaning supplies, and a hand washing sink. No cooking is allowed on site without permission from Elizabeth.

  • Getting Ready Suite

    We have a beautiful Getting Ready Suite on the third floor. It’s very private. There are multiple desks/vanities for hair and makeup, plug-ins, and a beautiful sitting area with a floral wall for gorgeous bridal portraits. It’s stocked with a Nespresso machine, drinking water, and, in the luxury package, Mimosas!

  • The Bar

    We offer an amazing in-house bar with the classic wedding options plus delightful cocktails. Our bartenders are excellent and the service quick so your bar line doesn’t get in the way of the party.

What is the cancellation policy? 

More details are in the contract, otherwise, any notice of cancellation received by us less than ninety (90) days prior to the Event shall result in forfeiture of the entire total rental fee. Please e-mail us to see if your cancellation merits an exception.

Do you have a per table cost for décor or does it have to rented as a whole? 

For the Platinum and Luxury Packages, we have a décor package with all included items, and a rental package with additional items that may be added a la carte.

Do you provide a sound system?

We do not for weddings. We strongly recommend a DJ for this type of special event.

What is a Walk-Through?

A Walk Through is a chance to meet with your coordinator up to 3 months before your wedding day. It allows you to meet, discuss wedding details, go over your wedding day time-line, and look at the venue again before your wedding day. This is when you go over your Decor and Rentals, and Timeline. Your appointment with your coordinator is 1 hour, however you may stay to look around for an additional half hour and meet other vendors during that time. The Walk Through is for working with your Coordinator only.

Do we get a Rehearsal?

A Rehearsal is available for the Platinum and Luxury packages. It is 1 hour and can be scheduled two weeks before your wedding date. Your coordinator will be there to assist, meet the MC, and otherwise answer questions. It is subject to availability. If we do not have a time/date available that works then unfortunately we are not able to provide a rehearsal. If you have booked your rehearsal and someone requests to book the venue, you have the option to buy out the date.

Can I book my rehearsal day to be the day before my wedding so it’s “back-to-back?”  

Typically, no. Due to availability we book rehearsals 2 days before the wedding to try to ensure we don’t have to move the date. However, we have been regularly booked 4-5 days in a week, and mostly evenings, so we cannot always accommodate a rehearsal at all. We do our best to try!

Do you have a winter package/discount?

We do! From January - April we offer a $2000 discount on the Platinum Package and a $4,000 discount on the Luxury Package, plus extras like space heaters and a fire pit and a $500 credit towards rentals!

Are cocktail tables included?

Yes! We love our cocktail tables as they can elevate any event. They are easy to move and can be placed where needed! They most often are on the fourth floor and in the cocktail bar.

Can you book for just a ceremony or reception?

Our summer season packages (May - October, Friday - Sunday) are currently full day packages only. Often the florist and other vendors still need full day access for set up and deliveries. We are not currently accepting ceremony-only bookings.

How much is the Retainer? 

The deposit is 50% of the booking cost (excluding GST) and must be paid to confirm your booking along with the contract and chosen package filled out and signed/initialed.

Can we bring our own ceremony arch? 

Yes! Let us know the dimensions so we can make sure it fits in the elevator and through door ways.

Can our guests stay during turnover? 

I’m sorry they cannot. We need the elevators to move our big tables, and are often working with the caterer, florist, and DJ to get ready and we simply can’t do it in time when sharing the elevator and general space, with guests.

How many people fit for the ceremony and reception? 

Balcony Ceremony: 130

Ballroom Ceremony: 150

Ballroom Reception: 130 (or 140 with a very specific layout)

How much should we budget for the bar? 

Obviously this depends on how many guests you have and how many of them are bigger drinkers, however, our average bar bill is around $4,000.00 for 120 guests including table wine and water service.

Do you have air-conditioning?

We do!

While it’s a historic building with interesting quirks, we do have updated amenities like air conditioning throughout.

What hours are you open?

We are open for tours by appointment only, however, for events, each can be customized to accommodate an early start, or late finish. 5am start? 5am finish? Absolutely. 

Do you provide water?

We do. We have Reverse Osmosis water bottles available for purchase, a water station set up at the bar and for ceremonies, or table water service available to add on.

Do you provide on-site coordination? 

 Yes, we do, it’s included in all our wedding packages and for most events. We can also offer planning services to accommodate your events specific needs. Venue coordinating (working with the vendors, ensuring our space is ready for the guests, setting up our chairs and tables) is not the same as Event Planning. We typically do not set up or tear down any of the items the clients bring in. This can be added to your package for an additional cost.

Is wifi included?

We have wifi available for vendors and those who need it! It’s currently not available for the public or guests.

How many spots can we use to shoot at the venue? 

The floor you book is guaranteed with your package, there are many gorgeous spots to shoot. Looking for something outdoors? We are located close to Louise McKinney Riverfront Park, and many beautiful spots on Jasper Ave. Hoping to take photos on another floor? Please message us and we can let you know what’s available.

Are pets allowed? 

I’m sorry, they are not, except in the case of an Assistance Animal.

Do I need to get insurance for the wedding? 

Yes. A two-million-dollar ($2,000,000.00) Event Liability Insurance Policy is required. We are required to be the first payee, or co-insured. Our legal business name:

The Pendennis Weddings and Events Inc. Address: 9660 Jasper Ave, Edmonton, AB T5H 3V5

How much is the Retainer? 

The deposit is 50% of the booking cost (excluding GST) and must be paid to confirm your booking along with the contract and chosen package filled out and signed/initialed.

Can we bring our own décor? 

Absolutely! 

Please note, we do not offer set up or tear down of any decor we do not provide.

Can we use our own chairs/tables?

We require the use/rental of our chairs and tables unless you want a different aesthetic (meaning you can’t bring in identical tables that are cheaper than what we offer. Please share with us any pricing of the same items and we will price match). We do want to have weddings with different styles and so we’re happy to work with you to bring that to life!

Can we use our own vendors?

Absolutely! Please pass along our website and information in case they need to get ahold of us. We have a list of vendors we love and can share with you as well!

Does your bar service include bussing?

It does! We provide the glassware, water glasses, and bussing services. This means we have a bartender cleaning the tables of empty glasses (aside from water and wine), and empty cans.

Do you charge Gratuity?

We charge 18% gratuity on the final bar bill and that tip money goes directly to our amazing bartenders and serving staff.

Is there a patio heating source?

We have patio heaters available to rent, and a delightful propane fire pit as well. Enjoyable all year long.

Are there other Business is the building?

Currently, no. However the building owners are looking for tenants. If you’re interested, reach them here.

Do I need a liquor license?

No you do not, we have our own liquor license.

How much is the Retainer? 

The deposit is 50% of the booking cost (excluding GST) and must be paid to confirm your booking along with the contract and chosen package filled out and signed/initialed. If you are booking a corporate event, we can be flexible. If your event is within 30 days of the booking date, we require full payment to proceed.

Can I use Sparklers?

E-mail us to confirm where you would like them and they answer may be yes! For indoor sparklers they must be heat-free and oil free. For outdoor sparklers, you have to supply a bucket and ensure they are all thrown into water immediately after use.

What is included in the Rental Rate?

Easy answer: it depends. We customize almost every booking to meet our clients needs. The only packages we currently have are for weddings as we are deeply familiar with the wedding industry and know what is needed and what we can offer. For all other clients, it can be quite a range! Please e-mail us what you are looking for and we can send you an estimate.

How long have you been in business?

We launched May 2023! In that time we’ve run 140+ events and counting! While we may have opened recently, our CEO and founder, Elizabeth Mywaart, has been in the wedding and events industry for thirteen years and has been running a venue since 2021. Weddings and Events are her, and the teams, passion.

Is everything A La Carte?

Aside from weddings, yes. We are working on some packages for networking events, private parties, and Christmas parties, but we aren’t ready to launch them quite yet.

Where do my guests park?

There is street parking in the front of the building as well as a huge parking lot to the east, and another at the back of the building. All is paid parking. There is also the Quarters LRT station located a block away. Uber is a quick and easy choice as well.

Is the venue Accessible?

We are! The Pendennis Weddings and Events is located on the 3rd and 4th floor but we have a spacious elevator that takes you to every floor, including 3R, the cocktail bar, the balcony, and the basement washrooms. We also have two Accessible washrooms.

Do you have dinnerware?

We do now! Plates and cutlery are now available to rent from us directly. Other services you can add are table set up, and bussing.

Are the doors always locked?

Yes they are. The safety of our guests is a priority and so we don’t leave the doors unlocked without being manned by one of our team or a security guard. When we know your event timeline and expectations for guest arrival, we book one of our team or a security guard to man the door during specific times.

Where do the smokers, smoke?

If you rent our fourth floor, our east-side terrace (what we call the “smoking terrace”) is available for smokers, and has ashtrays on the terrace for their use.

Can you rent early access? 

Yes, we do have the option to rent the space additional hours in the morning for elaborate set-ups, or tight timelines. Early Access subject to availability and staff.

Can we bring our own caterer?

Absolutely! We provide a Preferred Vendors list, however you may choose whichever vendors you’d prefer. We do have a Prohibited Vendors list. Once a vendor has done damage to our property or shown that they cannot respect the venue, we do put them on this list and they are no longer allowed to work at our venue. We only show this list to clients who have booked with us.

What is Your Signature Decor?

Our Signature Décor is what we offer in our Platinum and Luxury Packages. It includes Crossback, wood grain, resin chairs, rectangle wood farmhouse tables, Everlasting candles with gold “candlesticks” and clear vases with enough oil to burn for 7 hours. We also now have Decor Packages available

Can We Bring In Our Own Wine?

We allow the option to bring your own wedding wine for dinner and charge a $25/bottle corkage fee. This includes our glassware, table set up, and bussing.

What Does the Security Team Do?

We have hired an amazing security company to offer services to keep your guests safe. They help open doors, walk guests to their cars when it gets late, patrol the premises, and ensure everyone is safe.

Do you provide a sound system?

If We have two EV50 speakers you can be rented that can bluetooth connect. With it we provide an MP3 Player that streams from Spotify so you can create a playlist for your event. We are able to set it up for you. If you have a DJ, they must rent the speakers from us directly and sign a rental agreement.

Is there a hold policy? 

Due to the number of e-mails and inquiries we do not offer a hold policy. We also reserve the right not to accept a booking if we feel we won’t be a good fit.

How do you accept Payment?  

We accept most payments via e-transfer to elizabeth@thependennisweddingsandevents.com. If you’re looking for a payment plan, please e-mail us. If you’d like to pay via credit card, there’s an additional 3% fee and we can accept those payments online, or via PayPal. We also accept EFT and cheques.

Am I allowed to have open flame?

We allow real flame but a glass chimney/vase has to be around the candle 2” above the flame. There also needs to be a base to catch wax drippings so it doesn’t ruin the table/linen. We do not allow large open flames in the building as it could set off fire alarms. Inquire with us to see if we can have it on the balcony!

When do I pay the final bill? 

The final bill is due 30 days before the event. If you’ve booked bar services, an estimate is provided on the bill and, after the event when the drinks are totalled, an updated bill will be sent. For any additional costs incurred after an event, payment is owed within 30 days.

What is the damage deposit?  

The damage deposit is $2,000 (cash/e-transfer/cheque) or your credit card on file. We do not accept bookings without a damage deposit. We only use the damage deposit for damages, it does not apply to the final bill unless there are no damages. If there are damages, those get applied to the damage deposit, and the remainder can be applied towards the final bill. It is refunded in full if it is not used. The credit card on file can be used for the final bill (subject to a 3% fee) and for damages. We will always supply an invoice before charging the credit card and only charge the credit card for the remaining balance under two conditions: 1. You approve. 2. We send the final bill and don’t hear back from the client. We wait three weeks, reach out again, then charge the credit card.

The space looks confusing, how does it work?

It is confusing! Prepare to get lost in a historic building. In all seriousness though, its a very unique building and so it’s important to come for a tour and chat with your venue coordinator at the Walk Through to ensure you have a clear sense of how your party will work. Having run over 100 events in the space including weddings, fashion shows, networking parties, immersive art shows, Christmas parties, and more, we feel we understand how people will use the space and what you will need to create the memorable event you’re planning.

Do you host any public events?

As of Halloween 2024, we do! Our big vision is to create amazing public events ranging from dance parties (ahem, buy NYE tickets), to fashion shows, art events, fancy dinners on the patio with catering from the Fairmont (coming summer 2025!), and more! We’ll be launching our event calendar on the home page of the website in February.


Vendors you need to look for:

 

What We Always Provide:

(Applies to Wedding Packages)

The Getting Ready Suite

The Plating Area

The Ballroom

Shared Access:

The Elevator

Bathrooms available in the basement

What We May Provide:

Décor

The Cocktail Bar

Crossback Chairs

White Folding Chairs

Wood Rectangle Tables

Plastic Rectangle table

Different Wedding Arches

A Day Of Coordinator

Set up (of our own décor)

Tear Down

Clean up

Patio Heaters

A Dance Floor

Photography Services

What We Do Not Provide:

Florals

DJ Services

Food

Music Licensing

Wedding Officiant Services

Insurance

Shuttle Services

Makeup & Hair Services