2024 Policies & Procedures
The client must provide a minimum of two (2) million dollars of insurance and provide it to The Pendennis Weddings & Events (TPWE) at least thirty (30) days before the Event.
The caterer must provide a photo of their insurance and food-handling permit thirty (30) days prior to the Event.
There will be no smoking of any substance inside the premises. Only outside in permitted areas. A fine of five hundred dollars ($500.00) will be applied if violated, or a cleaning fee, whichever is greater.
The final ceremony and reception layout as well as all Furniture & Décor choices must be submitted in writing via e-mail thirty (30) days prior to the Event. Any submissions after the deadline may be subject to a fee. All layouts are subject to the basic layout requirements provided on the website.
Music on the balcony must be turned off by 11:59 pm. No later. Any fines incurred by the client will be passed on to them plus an admin fee.
All rice, confetti, or other items intended for being tossed are not allowed in the property without written permission. No confetti is allowed on tables.
All attendees will conduct themselves in an orderly manner, ensuring the safety of all guests. Anyone deemed disorderly can and will be removed by either The Pendennis staff or by the Renter. The Pendennis W & E reserves the right to cancel a booking if the is deemed out of control and order is not restored in a reasonable time. No refunds will be given if an Event is canceled under these circumstances.
For packages including a per-item rental, final guest count changes must be submitted in writing at least fourteen (14) days prior to the Event.
Capacity: The Pendennis W & E can accommodate up to one hundred and fifty (150) seated guests for the indoor ceremony and receptions in the Ballroom. This includes vendors. Capacity is subject to the layout. Anything over 130 guests have limited options.
If there is a need to drop anything off at the venue the day before the Event, it is subject to availability and a two hundred and fifty ($250.00) fee. The Pendennis W & E accepts no liability for anything dropped off in advance of the booking, or left on site after the event formally ends. Anything left on site will incur a $500 fee.
The Pendennis W & E staff does not assist with any loading or unloading of personal/rental items or moving them on the day of the Event.
You must select an available bar package through The Pendennis W& E. No outside liquor is allowed on site without written permission.
Absolutely no food or florals can be dropped off before the Client Access time on the day of the Event.
The Pendennis W & E is not responsible for any parking or parking lots in the area. Park at your own risk.
Any additional décor items, subject to approval, including candles, to be included in set up completed by The Pendennis W & E must be complete. This means no stickers and/or wrapping and no assembly required. An additional three hundred dollars ($300.00) fee will be applied if items are not presentation ready. The Pendennis W & E reserves the right to refuse applying the fee and preparing décor if time does not permit.
If the bar is not closed for a consecutive 45 minutes during a 6+ hour shift, please provide food for the bartenders as they will then be working throughout their mealtime.
The Pendennis W & E has tableware and cutlery, available for rent. This does not include set up or bussing. These items are a la carte unless explicitly included in your package. Bussing is included only for glassware.
Any last-minute changes or requests must be approved by the Day Of Coordinator. Each change may be subject to an additional fee.
There are to be no animals on the premises unless they are a service dog. Credentials must be provided before the event.
Children must be accompanied at all times by an adult.
Clean up does not include tableware, or cutlery. It does not include florals, gifts, or personal items brought in by the client. If buckets are provided for the florals, floral centrepieces will be placed in them during clean up. Please note that clean up starts at 11:00 PM.
Any and all damages will be deducted from the damage deposit first, if one has been paid. Otherwise, they will be charged after the Event to the credit card on file. You are responsible for you and your guest use of the property and any items included in the rental or additionally rented from The Company.
Damages include but are not limited to:
Any damage to the Pendennis Building or property, inside or out.
Broken or damaged furniture or rentals including arches, glassware, plateware, tables, etc.
Lost or stolen items.
Toilets plugged or damage due to guest misuse (no tampons are to be flushed).
Only The Pendennis W & E staff are to rearrange or move the dance floor.
The Getting Ready Space must be vacated and put back to how it was found when the guests arrived. The bridal party has access to this space is until the end of their rental. No red wine shall be drunk in the Getting Ready Suite.
Guests may only access parts of the venue that are included in the rental and must stay out of areas that are marked off-limits.
The Prep Kitchen Policy: The Pendennis W & E provides a preparation area for use in final food presentation, plating, and bussing only. The preparation area will be provided in a clean condition and the space should be returned to a clean condition immediately following the Event. All garbage bags must be removed to the appropriate receptacle outside.
When decorating, no nails, screws, staples, or penetrating items are to be used. Anything attached to walls or ceilings require written approval.
No memorial services may be held without written permission from Elizabeth.
If the client has booked corkage (a service no longer offered, but honoured if it was already booked), a liquor license must be submitted via e-mail and a printed copy provided on the day of the event.
For corporate clients, the Client must provide proof of signing authority if the Credit Card is not in their name (Corporate signing or affidavit).
Any overdue invoices incur a flat fee of $250 and a daily administration fee of $25